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What is the refund/exchange policy?
How do I know if the item I'm purchasing is New or Used?
How long will it take for me to receive my order?
What if my order was damaged during delivery?
Will I be charged sales tax?
What form of payment do you accept?
What if the item I ordered is out of stock?
Can I order in bulk and get a discounted price?
Do you ship internationally?


What is the refund/exchange policy?
No cash refund. Store credit and exchange is available with the exception of shoes, accessories and dresses. Shipping cost will not be covered. Cell phone sales are final! If the phone is defective, please call manufacturer.

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How do I know if the item I'm purchasing is New or Used?
Each item will have a Product Condition in which it will specify whether the item is New or Used.

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How long will it take for me to receive my order?
Upon receipt of payment, we will ship your order within 1 to 2 business days. Exact delivery time will be dependent on the shipping company (UPS, USPS). A tracking number will be provided.

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What if my order was damaged during delivery?
Each item is inspected before it is shipped. We will work with the shipping company (UPS or USPS) to determine the next step of action.

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Will I be charged sales tax?
If you're ordering from California, you will be charged Sales Tax. Other states will not be charged for Sales Tax.

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What form of payment do you accept?
We will only accept payment via Paypal (confirmed address only) or Google Checkout.

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What if the item I ordered is out of stock?
This is the only exception to the refund policy. We will refund your payment if the item is out of stock. If you choose to be notified when the item becomes available, we will get your contact information and notify you directly.

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Can I order in bulk and get a discounted price?
If you're interested in buying more than 10 items, we can definitely give you a discount. Please contact us before placing the order.

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Do you ship internationally?
No. We only ship to US states.

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Last Updated: 3 Nov 2006 23:42:33 PST home  |  about  |  terms  |  contact
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